In his oversight visit to clinics in Phiritona, Heilbron to assess service delivery and engaging with healthcare workers, Free State MEC for Health, Mr Monyatso Mahlatsi, also heared of challenges affecting patients care.
Concerns were raised regarding staff shortages, infrastructure challenges and long waiting times. The MEC acknowledged these challenges and highlighted the Department’s commitment to improving access to quality healthcare services.
The MEC noted that some clinics had successfully implemented a booking system which is helping to improve the management of patient visits and reduce pressure on healthcare facilities.
He further indicated that the Department had approved several posts for filling to strengthen staffing and improve service delivery at health facilities.
On digital transformation, the MEC highlighted ongoing efforts to introduce digital systems to replace paper based filing, improve record management and enhance the efficiency of healthcare services.
Addressing infrastructure challenges, including limited space at some facilities, the MEC committed to engaging the Head of Department and the Infrastructure Unit to explore practical interventions. These include the possible installation of modular structures as a temporary measure to ease space constraints and improve conditions for both patients and healthcare workers.
